Term Conditions Page

About Andoks

Andoks is a restaurant located in UAE, serving a selection of Asian, Fried Chicken, Filipino that delivers across Al Hudaiba.

Thier best selling dishes are Lumpiang Gulay, Whole Litson Manok Chicken, Half Litson Paksiw and Whole Litson Manok Meal , although they have a variety of dishes and meals to choose from like Asian, Fried Chicken, Filipino.

Privacy Policy

“All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.

“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Method of Payment, Card Types accepted and Currency

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

1. Andoks online delivery system is specially designed for customers who place orders through Andoks Website or through the online system at Andoks restaurants located anywhere in UAE where the Andoks Order to be delivered.

2. It shall be the responsibility of the customer to ensure that delivery instructions are clear and concise.

3. The acceptance of an order shall be at the entire discretion of Andoks

• The delivery address is mapped to the nearest restaurant that delivers in the customer area.
• Availability of Andoks products.
• In case the delivery locality is not listed in the restaurant map, delivery orders cannot be placed.

4. Andoks reserves the right, in its sole discretion, without limitations, conditions and/or qualifications, and without need of prior notification, to limit, change, modify or cancel any order, and/or to refuse any service to any customer for any reason attributable to the unavailability of the items ordered, or other circumstances and conditions beyond the control of Andoks which would render impossible or delay the fulfillment of its obligations.

5. Andoks reserves the right to refuse or to accept or to cancel any order from any customer beyond the delivery area or otherwise.

6. Delivery orders are subject to:

• Once the order has been placed it cannot be changed or cancelled by the customers for any reason
• The prices of the Andoks products are inclusive of Value Added Tax (VAT).
• Andoks shall use its best efforts to meet the scheduled delivery time conveyed by the Andoks however; it does not guarantee these delivery timelines in every case. Andoks shall not have any liability to customer if the customer's order fails to meet in whole or in part such scheduled delivery time.
• It is customer’s responsibility to ensure that customer himself/herself or an appropriate person is available at the delivery address and he/she must pay in full for the order placed through Andoks. If customer or appropriate person fails to be present, Andoks is entitled to charge the customer in full amount of order and the cost of delivery.
• In the Cash on Delivery orders, the payment shall be made in liquid cash and vouchers or coupons are not accepted.

7. Upon delivery, customer shall pay in cash all fees and charges (including delivery charges mentioned above) incurred in connection with the order, including any and all applicable taxes, at the rate in effect when the charges were incurred. Alternately, while placing the order on the Andoks Website, customers may choose the online payment option, upon which they shall be redirected to an external payment gateway, on which they are required to follow the payment gateway’s separate instructions for effecting online payment. The payment gateway is not under Andoks’s control, and Andoks is not responsible for and shall not be liable to any extent or in any manner for any payment-related or internet-related issues faced by customers in relation to online payments, and customers shall indemnify and keep fully and effectively indemnified Andoks and its affiliates in this regard.

8. Andoks reserves the right to reject the Delivery order and to cancel the same once it is accepted:

• In case Andoks is unable to contact the customer due to any reason whatsoever on the mobile or landline number of the customer as provided by the customer at the time of placing the order;
• In case of non-receipt of payment in full or in part in any previous order
• In case of abuse to any employee/ representative /riders of Andoks in any previous incident
• If customer has provided wrong, inaccurate, incomplete or incorrect address.
• In view of difficult operating conditions for Andoks like heavy traffic or accidents or bad weather etc.
• In any other event at the sole discretion of Andoks, without the need to assign any reason or explanation.

9. Menu and prices are subject to change without notice.

10. Andoks may change the terms of, or add new terms to, these Terms and Conditions at any time, with or without cause, and without giving notice.

11. It is clarified that, by placing an order/s through Andoks website, a customer unconditionally and fully accepts all above terms and conditions.

12. By registering on Andoks Website, you allow Andoks to contact you for offers and updates relating to your account.

13. To the extent permitted by law, Andoks provides our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, Andoks don’t have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that Andoks is found to be liable to you our total aggregate liability is limited to the purchase price of the Meals you have paid for in your order.

14. Andoks shall not be responsible for any delay or non-performance of its obligations arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.

15. In case of any dispute with respect to Andoks, the decision of Andoks’s Management shall be final and binding on all concerned. Disputes, if any, are subject to the jurisdiction of the competent Court/s at Abu Dhabi, UAE only.